Showing posts with label clients. Show all posts
Showing posts with label clients. Show all posts

Saturday, April 13, 2013

CPA secrets: Accountants charge higher prices for difficult clients


Very few people in this world wake up in the morning excited to go do tax returns. After 10 years in this job — and I’m only 34, so I guess I’ve been doing this now a third of my life — I actually do wake up every morning excited to go to work. And the reason is, I’m truly helping people.


Of course there are bad days. The phone calls when I have to tell someone they owe $ 60,000 and they pass out, but there’s so many good days. I make most of my income April of each year, so the rest of the year I get to stay home with my kids and have a good time. It really is a great profession.


So tax return pricing — I personally have a price list. It’s per form. So if you have a Schedule C, I’m going to tell you that is going to cost between $ 85 and $ 175.


Whether we state this or not, accountants have little extra charges they throw in for the people who make their lives more difficult. So if somebody arrives with everything tied out in a nice, neat pile — the price is going to be cheaper than somebody that arrives with a shoebox. We might not put that in writing. We might not state that out front. However, jokingly in the industry it’s called a PITA fee — Pain In The (fill in the blank). If you make our life more difficult, if you end up calling a month later and say, ‘Oh whoops, I forgot these three things,’ then we are going to call it the remailing fee or the reprinting fee.


The more easy you make your accountant’s life, the cheaper your price will be. I did actually have for the first time this year somebody that called and said that their dog ate their 1099. So I honestly didn’t charge for that excuse because that just cracked me up. So if you also make me smile, sometimes your price is a little cheaper as well.


There’s always some pretty memorable clients. For instance, someone works in a hair salon that insists they get to deduct their hair and nails because they’re in the industry. And they would talk to the other girls in the shop and everybody would say they are taking the deductions. Well I looked at a couple of returns and I found out that no one was taking the deduction.


What accountants sort of do is shake our heads and smile and nod and say, ‘Sure, no problem. We’ll take that.’ And then we never put it on the return because, of course we don’t want to get our clients upset, but we also don’t want them doing anything illegal.


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CPA secrets: Accountants charge higher prices for difficult clients

Thursday, February 21, 2013

Fidelity to bar new clients from second small stock focused fund

BOSTON | Thu Feb 21, 2013 2:50pm EST

BOSTON Feb 21 (Reuters) – Mutual fund giant Fidelity Investments will bar new clients from putting money into one of its successful portfolios focused on smaller companies after strong returns helped assets balloon by roughly one third in the last twelve months.

The $ 3.5 billion Fidelity Small Cap Value Fund, which handily beat the Standard & Poor’s 500 index with a 20.13 percent return in 2012, will no longer accept cash from new investors after March 1, the company said in a statement on Thursday.

This is the second time in two months that Fidelity has closed one of its small company stock offerings to new accounts, taking a step that has been applauded by analysts as being good for investors and managers as they struggled to put the extra money to work.

Small Cap Value, co-managed by Chuck Myers and Derek Janssen, is one of the Boston-based asset manager’s best performers, boasting research firm Morningstar’s highest five star rating and an average annual return of 10.54 percent since its launch in 2004.

With holdings like TCF Financial Corporation, Superior Energy Services and consumer goods company Hanesbrands, which have all scored strong returns this year, the fund has climbed 10.38 percent so far this year, more than double the Standard & Poor’s 500 Index’ 5.18 percent gain.

It has also outperformed the Russell 2000 index that measures the performance of smaller companies, which is up 6.02 percent.

Demand for the fund had been strong for years but picked up dramatically early this year when rising markets tempted investors to finally put more money into stock portfolios. At the end of 2011 assets stood at $ 2.3 billion.

“Small Cap Value Fund has experienced a steadily growing asset base and more recently strengthening investor cash flows,” Brian Hogan, president of Fidelity’s Equity Group said. “We’ve analyzed the situation closely, and believe that it’s in the interests of shareholders to close the fund to new investors at this time.”

The move comes only weeks after Fidelity announced in January that it would close its Small Cap Discovery Fund, also managed by Myers, to new accounts. Fidelity’s equity division manages 333 mutual funds around the world and only a tiny number are closed, including its $ 44.4 billion Fidelity Growth Company fund, managed by Steven Wymer, which stopped taking new clients in 2006.

“It is a very important move especially because Fidelity has not always had the best record for closing their funds,” said Katie Reichart, who covers Fidelity at Morningstar.

But the company’s decision also further limits investors’ choices among funds that specialize in small undervalued companies, she added. “In this category a lot of the good funds are closed.”


Reuters: Financial Services and Real Estate


Fidelity to bar new clients from second small stock focused fund